Frequently Asked Questions

PRODUCTS

What brands do you print on?
Wanderinc t-shirts are 100% manufactured and printed in Yogyakarta. This t-shirt is made of bamboo cotton to ensure your comfort. Bamboo Fibers are anti-bacterial, soft and absorb moisture away from your skin. A great choice for your next adventure and travel activity.

How do I know what size shirt to order?
Each product page has links to sizing charts. Refer to these charts and any special instructions given per product.

Do you print your own products?
No. We focus on design and leave the printing to experts.

Will you notify me when you release a new design or restock a current design?
Absolutely! Subscribe to the newsletter below, follow us on Twitter/Instagram/Facebook. We post updates about our products as well as occasional sales and specials.

 

SHIPPING

When will my order be shipped??
We do delivery every day at 02.00 pm. Orders that have been paid and confirmed before 12.00 am will be delivered on the same working day. The rest will be sent in the next day.

How long does it take for shirts to arrive?
Standard shipping for orders takes 3-5 business days.

What shipping method do you use?
Standard shipping for orders in Indonesia are shipped via POS INDONESIA and JNE.

How much does shipping cost?
It depends on your address. The easiest way to determine your shipping cost is to add the items to your cart. There will be an information about shipping cost.

Do you ship internationally?
Yes. However, you may contact us on support@wanderinc.co first or just hit that red chat button on the bottom right of this page.

Who do I contact for questions about my order?
You’ll want to give a shout to the worlds most wonderful fulfillment team at support@wanderinc.co or just hit that red chat button on the bottom right of this page. They would love to hear from you!

STORE

What is your return policy?
Free returns and exchanges! Our goal is 100% customer satisfaction! Unwashed shirts can be exchanged within 7 days of delivery. Please include a copy of the packing slip that was sent with your original purchase (you can look up your email and print that too!). If a product is defective or is the wrong size, it may be exchanged for a new product which will be shipped to you at no additional charge. If you have further questions, please feel welcome to contact us at support@wanderinc.co!

What forms of payment do you accept?
For now, we only accept payment via bank transfer. However, if you happen to be in Jogja, please stop by our basecamp. Let’s have a chat and we will give you a special price.

 

OTHER

What does it mean when you say you donate 10.000 IDR  of the profit to social movement?
Great question! This means that literally every  10.000 IDR of the profit for every purchased item will go directly towards the most empowering and relational organizations  we could find and affiliate with Journesia Community and do Social Project every 3 months.

How can I apply to work for wanderinc?
Sorry. Currently, we don’t have any paid positions available. Sign up for our newsletter below to stay tuned.

What can I do to help promote the vision of Wanderinc?
Donate, wear the shirt, and travel for the cause! The more you help us spread the word, the more social project we can do for. The creativity of how you support us is very much up to you. Post it, Tweet it, scream it from a mountain top, wear it in the crowded of the city! Let people know there is a clothing brand that gives  10.000 IDR of the profit away.

Still have other questions?
For additional information about wanderinc please email us at support@wanderinc.co.